The Shop Local Coupon Book is committed to providing refunds when necessary to rectify situations such as billing discrepancies or failures in advertising. Our goal is to always find a reasonable resolution, if possible and the final resolution is at our company discretion. Should you require a refund, please reach out to us by kindly sending us an email using our online contact form. Then we will contact you. Thank you.
Subject to these terms, we offer refunds on the purchase of goods but not on the provision of services. Our returns period lasts for 7 days after you receive any item. If 7 days have gone by since delivery of your purchase, unfortunately we can’t offer you a refund.
To be eligible to return an item for a refund, it must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Where items have been made or personalized for you, they are non-refundable. Damage by courier must be taken up with them. Please be sure to confirm all items prior to purchasing.
Personal Guarantee
Making the purchase of a product or service, providing payment in full or partial by debit card, credit card, check, ACH, and through other payment options, platforms offered on the shoplocalcouponbook.com website, from Shop Local Coupon Book, LLC and or its affiliates and partners, you attest, give consent and personally guarantee payments of the entire agreement/contract, refund policy, terms and conditions and/or give authorization to charge the credit card and/or payment method entered and chosen and submitted at the time of payment checkout.
If you need to return an item, send us an email at our contact email address on this website and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund and will process your refund within seven business days after the returned item is confirmed to be in reasonable condition.
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.